Data deletion
Last updated: 13 September 2026
You can ask Tooty to delete the personal information we hold about you — including information received through WhatsApp, Messenger, Instagram or Telegram when you messaged a business that uses our tools.
How to ask
- Email info@tooty.net with the subject “Data deletion request”.
- Tell us the phone number, username or email address you used, and — if you messaged a business — which business it was.
- We may ask you to confirm the request from that phone number or account, so we never delete someone else's information.
You can also call us on +964 770 821 5050.
What happens next
- We confirm we have received your request within 7 days.
- We delete your information within 30 days, and tell you when it is done.
- If you messaged a business that uses our tools, we also let that business know, as it controls those conversations.
What we may keep
We may keep limited records where the law requires it — for example invoices and tax records — or where they are needed to prevent fraud or abuse. We keep these only as long as necessary.
Stopping messages
To stop receiving messages from a business, reply “stop” to it or block it in the messaging app. This stops new messages; to remove what is already stored, send a deletion request as described above.
See also our privacy policy.