Privacy policy
Last updated: 13 September 2026
This policy explains how Tooty (کۆمپانیای توتي بۆ کڕین فروشتن و گەیاندن / سنورداری تایبەت), a private limited company registered in the Kurdistan Region of Iraq under commercial register number 20230104175542, collects, uses and protects personal information. It applies to our websites, our software systems and web portals, and our messaging tools.
Information we collect
- Information you give us, such as your name, business name, phone number and email address when you contact us or sign up for a service.
- Account information for people who use our systems, such as login details and settings.
- Messages handled for our business customers. Businesses can use our tools to reply to their own customers on messaging apps such as WhatsApp, Messenger, Instagram and Telegram. When they do, we receive and store the messages, name, phone number or username, and profile details those apps share with the business, so the business can answer them.
- Technical information, such as IP address, browser type and log records, used to keep our services secure and working.
How we use it
- To provide, maintain and support our systems and portals.
- To deliver messages between businesses and their customers, including automated replies the business has set up.
- To respond to enquiries and provide customer support.
- To keep our services secure, prevent abuse and meet legal obligations.
We do not sell personal information, and we do not use the messages of our business customers' customers for advertising.
Messages we process for businesses
When a business uses our messaging tools, that business decides what conversations take place and is responsible for having permission to message its customers. We process those messages on the business's behalf and only to provide the service. If you are the customer of such a business, you can contact the business directly, or contact us, about your information.
Sharing
We share personal information only:
- with the messaging platforms that carry the conversation, such as Meta (WhatsApp, Messenger, Instagram) and Telegram, as needed to send and receive messages;
- with service providers that host or operate our systems for us, under obligations to protect it;
- when required by law or to protect the rights and safety of people and our services.
Storage and security
We store information on secured servers, encrypt connections and credentials, restrict access to people who need it, and keep each business customer's data separate from every other's.
How long we keep it
We keep information for as long as the service is provided and as needed for legal, billing and security reasons. Message history is kept while the business keeps it in its account, and deleted when the business deletes it or closes its account, unless the law requires us to keep it longer.
Your choices and deletion
You can ask us for a copy of your information, to correct it, or to delete it. See how to request data deletion. You can stop receiving messages from a business at any time by telling that business, or by blocking it in the messaging app.
Children
Our services are for businesses and are not directed at children under 13.
Changes
We may update this policy. The date at the top shows when it last changed.
Contact
Tooty — Rand Gallery building, floor S, Sulaymaniyah, Kurdistan Region, Iraq
Email: info@tooty.net
Phone: +964 770 821 5050